The best way to find your laptop key is to search our database. Search our database with your laptop part number. If you need help finding your laptop part number (CLICK HERE) for detailed instructions.

There is a good chance that we have your model in stock. Even if we don’t, we can always special order it for you. Please email us, and we will respond to you asap.

We have been in business since 2007. Learn more about our business (HERE).

Payments that are received by 3:00pm PST, on business days, are generally shipped on the same business day. Payments received on Saturday, Sunday, Federal Holidays, or after 12:00pm PST will ship the following business day. Orders are shipped from Henderson, Nevada (89002).

YES! The majority of laptop keys are very easy to replace. We provide video instructions. (View our Installation Guides).

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

In the United States, we offer free shipping orders over on $20 and below that amount we charge $3.68. In Canada, we charge a flat rate of $4.28 regardless of the order size or destination within the Canada.

Shipping rates for orders outside of the US and Canada vary depending on the weight and size of the package. Please note that shipping costs will be calculated and added to your order total at checkout.

If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our Customer Service team at support@laptopkey.com.

Processing time:
Orders placed before 5:00 PM (GMT-6) are processed and prepared for shipment within 1-2 business days.

Transit time:
Our transit time is 2-5 business days.

Please note: Delivery times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions or carrier issues.