Faq

  • How can I find the correct laptop key for my laptop?

    The best way to find your laptop key is to search our database. Search our database with your laptop part number. If you need help finding your laptop part number (CLICK HERE) for detailed instructions.

  • I searched for my laptop key. However, I can't find it?

    There is a good chance that we have your model in stock. Even if we don’t, we can always special order it for you. Please email us, and we will respond to you asap.

  • How long have you been in business?

    We have been in business since 2007. Learn more about our business (HERE).

  • When will my order get shipped out?

    Payments that are received by 3:00pm PST, on business days, are generally shipped on the same business day. Payments received on Saturday, Sunday, Federal Holidays, or after 12:00pm PST will ship the following business day. Order are shipped from Henderson, Nevada (89002).

  • Can I replace the laptop key by myself?

    YES! The majority of laptop keys are very easy to replace. We provide video instructions. (View our Installation Guides).

  • What is the RETURN AND REFUND POLICY?

    laptopkey.com accepts returns on all purchases, for any reason. You have 30 days from the date of item delivery, to request a return. The cost of return postage is paid by the customer. If the item was received defective, we will either send a new replacement laptop key, or send a return shipping label to return the laptop key.

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